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Old 03-26-2008, 02:46 PM
Paul78zephyr Paul78zephyr is offline
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Per my post above I called Britax - this was back in February or perhaps very early March as i did not keep a record of when I called (I should have). They were very nice/helpfull on the phone and sent me a new main buckle (the part with the red button on it). The new part is exactly like the part that came with the Regent - and has the same exact problems.

This new info on a new design is very good. Now I need to figure out how to get them to replace the entire buckle/harness to the new design. I really refuse to live with the seat with the design flaw.

Does anyone have an email address for Britax, its not at their web site?

Their motto is 'Britax - Safe for a Reason', perhaps it should be 'Britax - new designs and our email kept secret for a reason'. I would caution anyone thinking of a Britax Regent to think twice about purchasing it with this design flaw. Im sure they have not recalled all the seats out there in their distributors inventory to replace the harnbess with the new design and I consider the existing design flawed.

Paul

Last edited by Paul78zephyr; 03-26-2008 at 02:55 PM.
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